Friendsville Water Department was officially created in March 1964 when the City of Friendsville received a public facility loan for $281,000. The purpose was to provide quality drinking water to the citizens of Friendsville and promote growth for their small town. The first major expansion of the original infrastructure occurred in 1978 when an 8" water main was constructed from South Blount Utility District to Friendsville.
Currently, the infrastructure contains approximately 100 miles of pipeline, ranging from 2" to 8" water mains that serve the Friendsville area. A digital copy of the system map can be obtained from our website. The infrastructure also includes two pump stations and three storage tanks with a combined capacity of 871,000 gallons that currently serves 2,000 customers or an equivalent population of 5,000 people with an average daily demand of 327,000 gallons a day.
Friendsville Water Department employs 7 full-time employees with qualifications ranging from Certified Distribution Operators and Certified Municipal Finance Officers licensed by the State of Tennessee.
For fire suppression, the Department works closely with the Friendsville Volunteer Fire Department. It has over the years installed 70+ fire hydrants throughout the system to aid in fire protection and to help lower the cost of homeowners insurance for our customers.
Currently, the Department has plans for; extending our service area, rehabilitation of existing lines, and developing a sewer system with the quality of our water and the environment ranking priority over all else.
Your Friendsville Water Works staff is always here to help you. Whether you need assistance with a bill or a question about your usage, we are here to serve you. We have someone on call 24/7. If you have an EMERGENCY water leak after the hours of 4:00 pm, call our office. (865) 995-0243 press option 9 to reach our on-call technician.
Public Relation/ Office Manager
865-995-0243 ext. 101
Lead Utility Worker